Netvue Manuals & User Guides

Founded in 2010 in Shenzhen, Netvue is a leading provider of smart home solutions dedicated to using AI technology to assist people in all aspects of daily life. The company offers a wide range of mobile internet-connected smart hardware, including indoor and outdoor security cameras, baby monitors, and doorbell cameras.

Netvue is perhaps best known for its Бердфи line, which combines bird feeding with smart camera technology to identify bird species and capture close-up moments. Netvue products are designed to help users watch over their homes and loved ones from anywhere via the Netvue mobile app.

• How do I contact Netvue customer support?

  You can contact Netvue support via email at support@netvue.com or by calling +1 (866) 749-0567. Live chat is also available on their website and app.

• What type of microSD card do Netvue cameras support?

  Most Netvue cameras support Class 10 microSD cards with capacities up to 128GB.

• How do I set up my Netvue camera?

  Download the Netvue App or Birdfy App from the App Store or Google Play, sign up for an account, and follow the in-app instructions to pair your device.

• Does the camera work with 5GHz Wi-Fi?

  No, most Netvue devices, including the Birdfy and Peekababy series, only work with 2.4GHz Wi-Fi networks.

• Is the Netvue Birdfy camera waterproof?

  Yes, the Birdfy Camera typically has an IP65 waterproof rating, allowing it to function in rain or snow, though it should not be submerged in water.