Topvico Manuals & User Guides

Topvico Manuals & User Guides

Topvico is a trusted provider of affordable and reliable smart security and monitoring systems. Established in 2011 with a focus on making life safer and smarter, Topvico offers a range of residential and commercial security solutions designed for everyday peace of mind. Their core product lineup includes highly sensitive water leak detectors with extendable sensors, smart Wi-Fi SOS panic buttons intended for elderly and medical care, and specialized power failure alarms.

From everyday homeowners to professional property managers, Topvico's user-friendly devices are built for practical integration. Many of their smart alarm hubs feature Wi-Fi connectivity and seamless compatibility with popular smart home management apps like Tuya Smart and Smart Life. Prioritizing cost-effective reliability, Topvico ensures users have robust tools to protect their properties against water damage and safeguard vulnerable individuals via instant smartphone notifications.

• How do I connect the Topvico SOS Wi-Fi alarm hub to my phone?

  Download the 'Smart Life' or 'Tuya Smart' app on your smartphone. Connect to a 2.4GHz Wi-Fi network, plug in the hub, and press and hold the configuration button until the blue light flashes quickly. Follow the app instructions to add the device.

• What should I do if my Topvico water leak sensor triggers false alarms?

  If placed on a metallic surface, insert a piece of dry paper between the detection board and the metal to avoid false alarms. Also, make sure the area is free from unrelated condensation and the sensor board is clean.

• Can the Topvico SOS panic button work independently?

  No, the panic button requires a compatible Wi-Fi hub or RF433MHz hub to operate and send app notifications.

• How do I contact Topvico customer support?

  You can reach Topvico technical support by emailing support@topvico.com or rex@topvico.com with a full description of your issue and any relevant photos or videos.

• What kind of battery does the Topvico Water Leak Sensor require?

  The detector is powered by one standard 9V alkaline battery (not included), which typically offers up to 12 months of normal use.