Введение
This user manual provides comprehensive instructions for the setup, operation, and maintenance of your Nelko P21 Label Maker. Please read this manual thoroughly before using the device to ensure proper function and longevity.

Image: The Nelko P21 Label Maker, a compact pink device, is shown actively printing a label. A roll of blank labels is positioned nearby, along with two examples of printed labels, one blue and one yellow, demonstrating the device's output.
Что в коробке?
Upon unboxing your Nelko P21 Label Maker, please verify that all components are present:
- Nelko P21 Label Maker (Pink)
- Этикетки
If any items are missing or damaged, please contact Nelko customer support.
Технические характеристики
| Особенность | Деталь |
|---|---|
| Название модели | Р21 |
| Бренд | Нелко |
| Цвет | Розовый |
| Размеры продукта | 6.65 x 1.9 x 4.5 дюйма (16.9 x 4.8 x 11.4 см) |
| Технология связи | Bluetooth |
| Технология печати | Термальный |
| Вывод на принтер | Монохромный |
| Максимальная скорость печати, монохромная | 30 мм/с |
| Максимальный размер носителя | 14x40 мм |
| Размер листа | 14x40мм |
| Специальная характеристика | Портативный |
| Производитель | Нелко |
| Страна происхождения | Китай |
Руководство по настройке
1. Зарядка устройства
Before first use, ensure the Nelko P21 Label Maker is fully charged. Connect the device to a USB power source using the provided charging cable. The indicator light will typically show charging status and turn off or change color when fully charged.
2. Установка рулона этикеток
- Open the label compartment cover. This is usually located on the top or side of the device.
- Insert the label roll with the printable side facing up, ensuring it feeds smoothly into the printer mechanism.
- Плотно закройте крышку отсека для этикеток.
3. Подключение по Bluetooth.
- Download the official Nelko label printing application from your device's app store (e.g., Apple App Store, Google Play Store).
- Turn on the Nelko P21 Label Maker by pressing and holding the power button.
- Включите Bluetooth на своем смартфоне или планшете.
- Open the Nelko app and follow the on-screen instructions to search for and connect to your P21 device. The device name will typically appear as "P21" or "Nelko P21".
- После подключения приложение сообщит об успешном сопряжении.
Инструкция по эксплуатации
1. Создание метки
- Open the Nelko application on your connected device.
- Select the "New Label" or "Create" option within the app.
- Choose the desired label template or start from a blank canvas.
- Enter your text, add icons, images, or barcodes as needed. Adjust font size, style, and alignment.
- Предварительноview the label to ensure it appears as desired.
2. Печать этикетки
- After designing your label, tap the "Print" button in the application.
- Confirm the number of copies you wish to print.
- The Nelko P21 will begin printing the label.
- Once printed, use the integrated cutter (if available, or tear along the perforated line) to separate the label from the roll.
3. Управление энергопотреблением
- To turn on: Press and hold the power button until the indicator light illuminates.
- Чтобы выключить: нажмите и удерживайте кнопку питания, пока индикатор не погаснет.
- The device may enter a sleep mode after a period of inactivity to conserve battery. Press any button to wake it up.
Обслуживание
1. Очистка печатающей головки
Для обеспечения оптимального качества печати периодически очищайте печатающую головку термопринтера. Используйте мягкую безворсовую ткань, слегка протирая ею головку.ampened with isopropyl alcohol. Gently wipe the print head surface. Allow it to dry completely before closing the cover or using the device.
2. Хранение устройства
Store the Nelko P21 Label Maker in a cool, dry place away from direct sunlight and extreme temperatures. Remove the label roll if storing for an extended period to prevent adhesive residue buildup.
3. Уход за аккумулятором
To prolong battery life, avoid fully discharging the battery frequently. Charge the device regularly, even if not in constant use. Do not expose the device to temperatures below 0°C (32°F) or above 40°C (104°F).
Поиск неисправностей
| Проблема | Возможная причина | Решение |
|---|---|---|
| Устройство не включается. | Низкий заряд батареи. | Заряжайте устройство не менее 30 минут. |
| Невозможно подключиться через Bluetooth. | Bluetooth is off on the phone/tablet; device is out of range; app not open. | Ensure Bluetooth is enabled, device is within range, and the Nelko app is open and searching. Restart both devices if necessary. |
| Низкое качество печати или пустые этикетки. | Label roll inserted incorrectly; print head dirty; incorrect label type. | Re-insert label roll correctly (printable side up). Clean the print head. Ensure you are using compatible thermal labels. |
| Этикетки застряли. | Improper label installation; foreign object in path. | Turn off the device, open the cover, carefully remove any jammed labels. Ensure proper installation for next roll. |
| Приложение вылетает или зависает. | Программная ошибка; устаревшая версия приложения. | Close and restart the app. Check for app updates in your app store. Reinstall the app if the issue persists. |
Информация о гарантии
Nelko products typically come with a standard manufacturer's warranty. For specific details regarding the warranty period, coverage, and terms for your P21 Label Maker, please refer to the warranty card included in your product packaging or visit the official Nelko webСохраните чек о покупке для предъявления гарантийных претензий.
Поддержка клиентов
If you encounter any issues not covered in this manual or require further assistance, please contact Nelko customer support:
- Webсайт: Visit the Nelko Store on Amazon (для общих запросов и информации о продукте)
- Электронная почта: Refer to your product packaging or the official Nelko website for direct support email.
- Телефон: Refer to your product packaging or the official Nelko website for direct support phone number.
When contacting support, please have your product model (P21) and purchase information ready.





