1. Введение
Welcome to the user manual for your HPRT CP4100-108 4x6 Photo Printer. This guide will assist you in setting up, operating, and maintaining your new photo printer to ensure optimal performance and enjoyment. Please read these instructions carefully before using the device.
Содержимое упаковки
При распаковке, пожалуйста, проверьте наличие всех следующих предметов:
- HPRT CP4100-108 Photo Printer
- Адаптер питания
- Photo Paper (108 sheets)
- Ribbon (2 cartridges)
- Руководство пользователя

Image: HPRT CP4100-108 Photo Printer and included accessories.

Image: Visual representation of the printer and its components.
2. Начальная настройка
Step 1: Insert the Ribbon
Open the cover of the ribbon cartridge slot on the side of the printer. Insert the ribbon cartridge firmly until it clicks into place. If replacing an old ribbon, open the paddle to eject the used cartridge before inserting the new one.

Image: Inserting the ribbon cartridge.
Step 2: Load Photo Paper
Take the cover of the printer, which also functions as the paper tray. Pull open the side and carefully load up to 18 sheets of photo paper. Ensure the smooth, glossy side of the photo paper is facing upwards.

Image: Loading photo paper into the tray.
Step 3: Install the Paper Cassette
After loading the photo paper into the paper cassette, flip the cover of the paper cassette underneath it. Open the support bracket on the other side and flatten it. Open the print hatch and insert the paper cassette into the print exit until it is securely in place.

Image: Installing the paper cassette.
Step 4: Connect to Heyphoto APP
Press and hold the power button on the printer for three seconds to turn it on. Download the Heyphoto app on your smartphone (iOS or Android) and follow the in-app instructions to connect to your printer via Wi-Fi for convenient wireless printing.

Image: Connecting the printer to the Heyphoto app.
Примечания по подключению:
- Убедитесь, что Bluetooth на вашем мобильном телефоне включен.
- Ensure the printer device is turned on.
- Keep the device within 5 meters for optimal connection.
- If the device is currently connected by another user, please restart it.
- If the device is a CP4000 or Digital frame, please add it manually within the app.

Image: Connection guidelines for the Heyphoto app.
Download the Heyphoto App:
- Heyphoto App Official Download Page
- Загрузить в App Store
- Available on Google Play (Search 'Heyphoto')
3. Эксплуатация принтера
Беспроводная печать
Once connected to the Heyphoto app, you can easily select photos from your smartphone and send them to the HPRT CP4100-108 for instant printing. The printer supports 2.4GHz Wi-Fi connections.

Image: Wireless printing via Wi-Fi connectivity.
Heyphoto App Features
The Heyphoto app offers a range of features to enhance your printing experience:
- Multiple Print Sizes: Print photos in various sizes including 6", 5", 3", 2", and 1". You can crop 4x6 photo paper to achieve desired smaller sizes.
- Filters and Borders: Apply a variety of filters and decorative borders to your photos before printing.
- AR Printing Function: This unique feature allows you to print videos. After printing, use the AR scanning function in the app to align with the photo, and the video will play back, bringing your memories to life.
- Collage Printing: Create collages of multiple photos on a single print.

Image: Printing photos in various sizes using the Heyphoto app.

Image: Heyphoto app interface showing filters and collage options.

Image: Demonstrating the AR printing feature.

Image: Printing multiple small photos, including passport-style images.
4. Техническое обслуживание и уход
Photo Paper and Ribbon Replacement
The HPRT CP4100-108 uses thermal dye sublimation technology, which requires specific photo paper and ribbon cartridges. When your supplies run low, replace them with genuine HPRT CP4100-compatible photo paper and ribbons to ensure continued high-quality prints. The printer applies a protective film to your photos, making them water-resistant, tear-resistant, oxidation-resistant, and fingerprint-resistant.

Image: HPRT photo paper and ribbon supplies.

Image: HPRT Thermal Sublimation Photo Paper for cost-effective printing.
Чистка принтера
To maintain print quality, periodically clean the exterior of the printer with a soft, dry cloth. Avoid using liquid cleaners or abrasive materials. For internal cleaning, refer to specific instructions within the Heyphoto app or contact customer support if print quality issues persist after replacing consumables.
5. Поиск Неисправностей
If you encounter issues with your HPRT CP4100-108 photo printer, refer to the following common problems and solutions:
| Проблема | Возможное решение |
|---|---|
| Printer not connecting to phone/Wi-Fi |
|
| Paper not feeding or jamming |
|
| Red light indicator after ribbon replacement |
|
| Poor print quality (fading, streaks, incorrect colors) |
|
If you encounter problems such as cassette jams or other issues not listed here, please feel free to contact HPRT customer support for assistance.
6. Технические характеристики продукта
| Спецификация | Деталь |
|---|---|
| Размеры продукта | 5.11"Д x 7.86"Ш x 3.42"В |
| Тип контроллера | Android, iOS |
| Максимальный размер носителя | 4 x 6 дюйма |
| Печатные СМИ | Глянцевая фотобумага |
| Максимальная емкость входного листа | 108 |
| Максимальное разрешение цветной печати | 300×300 DPI |
| Размер листа | 4 х 6 дюйма |
| Двусторонняя печать | Нет (Симплекс) |
| Цвет чернил | CMYK |
| Тип чернил принтера | Термическая сублимация красителей |
| Вес товара | 4.33 фунта (1.97 килограмма) |
| Технология связи | Wi-Fi |
| Специальная характеристика | AR Video Mode, Color Printing, Dye Sublimation Printing, Wi-Fi Connection to Smartphone |
| Цвет | Бежевый |
| Максимальная скорость печати (цветная) | 1 частей на миллион |
7. Гарантия и поддержка
For warranty information, technical support, or any product-related inquiries, please contact HPRT customer service. You can find more information and contact details on the official HPRT store page.
Visit the HPRT Store: HPRT Official Store





