1. Введение
This manual provides essential information for the safe and efficient operation of your Tera Smart EV Charger Type 2 Wallbox. Please read these instructions carefully before installation and use, and retain them for future reference.
Содержимое упаковки:
- 1 x Tera W01 11 KW 16 A CEE Plug EV Charger with 7m Type 2 Cable
- 1 х монтажный шаблон
- 1 x набор крепежных винтов
- 1 руководство пользователя (на английском и немецком языках)

2. Инструкции по технике безопасности
Your Tera Wallbox is designed with multiple safety features. Adherence to these guidelines is crucial for safe operation and to prevent electrical hazards.
Integrated Safety Mechanisms:
- Integrated DC6mA Residual Current Protection: Detects and handles various leakage current situations (AC and DC).
- External Type A Overcurrent Breaker: Provides additional protection against overcurrents.
- ОверволtagЭлектронная защита: Меры предосторожности против чрезмерного объемаtage.
- АндерволtagЭлектронная защита: Защищает от недостаточного объемаtage.
- Защита от перегрузки: Предотвращает повреждения, вызванные чрезмерным потреблением тока.
- Защита от короткого замыкания: Автоматически отключает питание в случае короткого замыкания.
- Защита от перегрева: Контролирует и предотвращает перегрев.
- Защита земли: Обеспечивает надлежащее заземление для электробезопасности.
- Защита от утечки тока на землю: Detects unintended current paths to earth.
The charging cable is made with over 99.5% copper for excellent conductivity and minimal heat generation. The charger is designed to meet safety requirements, ensuring high safety standards.
Охрана окружающей среды:
Устройство оснащено Степень водонепроницаемости IP54, allowing safe outdoor use in various weather conditions. It is designed to withstand temperatures from -30°C to 50°C.


3. Технические характеристики
| Особенность | Спецификация |
|---|---|
| Бренд | Тера |
| Название модели | W01-AM-WH-11kW |
| Выход Voltage | 400 Вольт |
| Vol входtage | 400 Вольт |
| Номинальный ток | 16 Ampересы |
| Максимальная мощность | 11 кВт |
| Длина кабеля | 7 метров |
| Тип разъема | Type 2, CEE 3-phase plug |
| Сертификаты | CE (N8A 104780 0028), TÜV (64105223147901), IEC 62196-2 |
| Рейтинг водонепроницаемости | IP54 |
| Рабочая температура | -30°С до 50°С |
| Размеры продукта | 20 х 15 х 20 см |
| Вес продукта | 15 кг |
4. Установка
The Tera EV Charger is designed for straightforward installation. It comes with a mounting template and a screw set to facilitate the process.
Этапы установки:
- Монтаж: Use the provided mounting template and screw set to securely attach the charger to a suitable wall or surface. Ensure the mounting location is stable and can support the weight of the charger and cable.
- Подключение питания: Connect the CEE 3-phase plug to a compatible power source. Ensure the electrical installation meets local regulations and safety standards. Professional installation by a qualified electrician is recommended.
- Управление кабелями: Utilize the additional cable holder to store the 7-meter charging cable neatly, saving space and maintaining a tidy charging area.


5. Операция
The Tera EV Charger offers both manual and app-controlled charging options for convenience.
Начало зарядки:
- Ensure the charger is properly installed and connected to the power supply.
- Plug the Type 2 charging cable into your electric vehicle's charging port.
- Charging will commence automatically or can be initiated via the app.
Режимы зарядки:
- Ручная зарядка: Directly set charging parameters on the EV charger's interface.
- App-Scheduled Charging: Use the dedicated mobile application (via Wi-Fi and Bluetooth) to schedule charging sessions, adjust charging power, and monitor progress. This provides flexibility to plan charging according to your needs.
The charging power can be adjusted to prevent overcharging and protect your vehicle's battery.
Светодиодные индикаторы:
Integrated LED indicators provide clear visual feedback on the charging progress and any potential errors, ensuring you are always aware of the operational status.


6. Техническое обслуживание
Regular maintenance ensures the longevity and optimal performance of your Tera EV Charger.
- Уборка: Periodically wipe the charger's exterior with a soft, damp Ткань. Не используйте абразивные чистящие средства или растворители.
- Проверка кабеля: Regularly inspect the charging cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and contact support.
- Хранилище: When not in use, ensure the charging cable is neatly coiled and stored using the provided cable holder to prevent kinks or damage.
7. Поиск Неисправностей
If you encounter issues with your Tera EV Charger, consider the following basic troubleshooting steps:
- Нет питания: Check the main power supply and ensure the CEE 3-phase plug is securely connected. Verify that the circuit breaker is not tripped.
- Зарядка не начинается: Ensure the Type 2 plug is fully inserted into your vehicle's charging port. Check the charger's LED indicators for any error codes.
- Проблемы с подключением приложения: Ensure your Wi-Fi and Bluetooth are enabled on your mobile device and that the charger is within range. Restart the app and, if necessary, the charger.
- Медленная зарядка: Verify the current setting on the charger or in the app. Ensure your vehicle is capable of accepting the full 11 kW charge.
For persistent issues or complex problems, please refer to the support section.
8. Информация о гарантии
Specific warranty details are typically provided with your purchase documentation. Please refer to the warranty card or contact your retailer for information regarding the warranty period and terms of service for your Tera EV Charger.
9. Поддержка клиентов
Should you require further assistance, have questions regarding installation, operation, or troubleshooting, please contact Tera customer support. Contact information can typically be found on the product packaging or the official Tera webсайт.
Note: The product includes a user manual in German and English.





