Tenveo VHD630A PTZ Camera and KB200 Controller User Manual

1. Введение

This manual provides detailed instructions for the installation, operation, and maintenance of your Tenveo VHD630A AI Auto Tracking PTZ Camera and KB200 Joystick Controller. This bundle is designed for high-quality video capture and live streaming in various environments, including church services, video conferences, and educational settings. Please read this manual thoroughly before using the product to ensure optimal performance and safety.

2. Информация по технике безопасности

Ensure the product is installed in a stable location to prevent falls.
Do not expose the camera or controller to moisture or extreme temperatures.
Используйте только адаптер питания, поставляемый с устройством.
Avoid disassembling the unit; refer servicing to qualified personnel.
Во избежание перегрева держите вентиляционные отверстия открытыми.

3. Содержимое упаковки

Проверьте наличие всех предметов в посылке:

Tenveo VHD630A PTZ Camera
Tenveo KB200 PTZ Controller Joystick Keyboard
Адаптер питания для камеры
Адаптер питания для контроллера
USB-кабель
Кабель RS232
Wall Mount Bracket & Screws
Руководство пользователя (этот документ)

4. Продукт закончилсяview

4.1 Камера Tenveo VHD630A PTZ

The VHD630A camera features a 30X optical zoom lens with an additional 8X digital zoom, capable of capturing video up to 1080p at 60fps. It includes AI Auto Tracking for automatic subject framing and multiple output options for versatile connectivity.

Задний view of the Tenveo VHD630A PTZ Camera showing various ports.

Рисунок 4.1: Tenveo VHD630A PTZ Camera Rear Panel. This image displays the rear panel of the camera, highlighting its connectivity ports including DC-12V power input, RS485, RS232 IN/OUT, USB, HDMI, SDI, Line IN/OUT audio, and RJ45 (PoE) for network and power.

Основные характеристики:

Оптический зум: 30X optical zoom with 8X digital zoom.
Разрешение: Up to 1080p at 60fps.
Автоматическое отслеживание с помощью ИИ: Automatically detects and tracks subjects.
Видеовыходы: SDI, HDMI, USB3.0, RJ45 (PoE) IP.
Широкое поле View: 69.5° FOV.
Питание через Ethernet (PoE): Поддерживает стандартное питание PoE.

Graphic illustrating key features of the Tenveo PTZ Camera.

Рисунок 4.2: Tenveo PTZ Camera Feature Overview. This graphic visually summarizes the camera's capabilities, including 30X optical zoom, 69.5° wide FOV, PoE support, IR remote control, OSD menu, auto/manual focus, live streaming capability, AI tracking and auto framing, 1080P 60FPS video, and multiple video output options (USB3.0, HDMI, RJ45, SDI).

4.2 Tenveo KB200 PTZ Controller

The KB200 is a 4D joystick controller designed for precise control over PTZ camera movements. It supports both network and analog control modes and is compatible with various protocols.

Вершина view of the Tenveo KB200 PTZ Controller Joystick Keyboard.

Рисунок 4.3: Tenveo KB200 PTZ Controller. This image shows the top panel of the controller, featuring the 4D joystick, various control buttons for pan, tilt, zoom, focus, exposure, white balance, and a numeric keypad for preset recall.

Основные характеристики:

Режимы управления: Network and Analog.
Протоколы: Supports VISCA, VISCA over IP, PELCO-P, PELCO-D.
Джойстик: High-quality 4D joystick for variable speed control.
Кнопки быстрого доступа: Up to 7 shortcut buttons for quick operations.

5. Настройка

5.1 Физические соединения

Connect the camera and controller using the appropriate cables based on your desired setup. The VHD630A camera offers multiple output options:

SDI: For professional video mixers and long cable runs.
HDMI: For direct connection to displays or capture cards.
USB3.0: For direct connection to a computer for video conferencing or streaming software.
RJ45 (PoE): For network connectivity and power via a single Ethernet cable (requires PoE-enabled switch or injector).

The KB200 controller connects to the camera via RS232, RS485, or Ethernet (RJ45).

Diagram showing four ways to connect the Tenveo PTZ Camera for live streaming.

Рисунок 5.1: Camera Connection Methods. This diagram illustrates various connection setups for the PTZ camera, including USB PTZ Camera to PC, Ethernet PTZ Camera to Network Switch to PC, HDMI PTZ Camera to Blackmagic ATEM HDMI to PC, and SDI PTZ Camera to Blackmagic ATEM SDI to PC, all leading to YouTube/Facebook Live streaming.

Diagram showing network and analog control modes for the PTZ camera and controller.

Рисунок 5.2: Network and Analog Control Modes. This image demonstrates how a conference camera, dome camera, or PTZ camera can be connected via cable to a network switch, which then connects to the KB200 controller, supporting Power over Ethernet (PoE).

Задний view of the Tenveo KB200 Controller showing connection ports and labels.

Рисунок 5.3: KB200 Controller Rear Connections. This image details the rear panel of the KB200 controller, labeling ports such as RS232, RS422, Ethernet (RJ-45 PoE), USB (for upgrading), DC12V power interface, and the power switch.

5.2 Варианты монтажа

The VHD630A camera supports desktop, monitor, wall, or ceiling mounting. A wall mount bracket and screws are included in the package. Ensure the mounting surface is sturdy enough to support the camera's weight.

5.3 Конфигурация сети

For network control and IP streaming, connect the camera's RJ45 port to your network. If using PoE, ensure your network switch or injector provides PoE power. The KB200 controller can also be connected to the network for IP control of multiple cameras.

6. Operating the Camera (VHD630A)

6.1 Основные элементы управления

The camera's pan, tilt, and zoom functions can be controlled via the KB200 joystick controller or compatible software. Adjust focus manually or use the auto-focus feature.

6.2 Автоматическое отслеживание с помощью ИИ

Activate the AI Auto Tracking feature to automatically detect and follow a designated subject. This ensures the subject remains centered and in focus without manual intervention. Refer to the camera's OSD menu for specific AI tracking settings.

A person presenting in a classroom with a green box highlighting them, indicating AI tracking.

Рисунок 6.1: AI Tracking Auto Framing in Use. This image demonstrates the AI tracking feature, where the camera automatically frames a speaker during a presentation, keeping them in the center of the shot.

6.3 Режимы видеовыхода

Select the appropriate video output (SDI, HDMI, USB3.0, or IP) based on your streaming or recording setup. The camera can output 1080p at 60 frames per second for high-quality video.

7. Operating the Controller (KB200)

7.1 Joystick Functions

The 4D joystick provides intuitive control over camera pan, tilt, and zoom. Push the joystick in different directions to pan and tilt, and twist it to control zoom speed. The joystick also allows for variable speed control for smooth camera movements.

7.2 Управление пресетами

The KB200 controller allows you to save and recall camera presets. Position the camera to a desired view, then use the preset buttons to store the position. You can then recall these positions quickly during operation.

Graphic detailing the features of the Tenveo KB200 PTZ Controller.

Рисунок 7.1: KB200 Controller Feature Overview. This graphic highlights the controller's key attributes: PoE Support, Multi Interface Control (RS422, RS232, RJ45), Protocols (VISCA, VISCA over IP, PELCO-P, PELCO-D), High-Quality 4D joystick, Two Control Modes (Network and Analog), and up to 7 shortcut control buttons.

7.3 Поддержка протокола

The controller supports VISCA, VISCA over IP, PELCO-P, and PELCO-D protocols, ensuring compatibility with a wide range of PTZ cameras and control systems. It can operate in both network and analog control modes, with independent IP addresses in network mode.

8. Техническое обслуживание

8.1 Очистка

Gently wipe the camera lens and body with a soft, dry cloth. For stubborn marks, use a slightly damp Протрите тряпкой и тщательно высушите. Избегайте использования агрессивных химикатов и абразивных материалов.

8.2 обновлений прошивки

Периодически проверяйте Tenveo. website for firmware updates to ensure your camera and controller have the latest features and performance enhancements. Follow the provided instructions for firmware installation.

9. Поиск Неисправностей

Если у вас возникли проблемы, ознакомьтесь со следующими распространенными проблемами и решениями:

Нет питания: Ensure all power cables are securely connected and power outlets are active. Check the power adapters.
Нет видеовыхода: Verify cable connections (HDMI, SDI, USB, Ethernet). Ensure the correct input source is selected on your display or capture device. Check camera settings.
Контроллер не отвечает: Check the control cable connections (RS232, RS485, Ethernet). Ensure the controller and camera are on the same network if using IP control. Verify protocol settings.
Проблемы отслеживания с помощью ИИ: Ensure the subject is clearly visible and well-lit. Avoid rapid, erratic movements. Check tracking sensitivity settings in the OSD menu.
Проблемы с качеством изображения: Check lighting conditions. Ensure the lens is clean. Adjust exposure and white balance settings.

For further assistance, contact Tenveo technical support.

10. Технические характеристики