1. Введение
Thank you for choosing the Tenveo VLoop PTZ Camera VL11H. This camera is designed to provide high-quality video for various applications, including video conferencing, live streaming, and educational settings. Featuring 11x optical zoom, Full HD 1080P resolution at 60 frames per second, and versatile connectivity options, the VL11H ensures clear and dynamic visual communication. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your camera.
2. Содержимое упаковки
Пожалуйста, убедитесь, что все перечисленные ниже предметы включены в ваш пакет:
- Tenveo VLoop PTZ Camera (11x Optical Zoom)
- USB-кабель
- ИК-пульт дистанционного управления
- Настенная подставка
- Адаптер питания DC12V
- Руководство по эксплуатации
3. Продукт закончилсяview
The Tenveo VLoop PTZ Camera VL11H is equipped with advanced features for superior video quality and flexible control.
3.1 Основные характеристики
- Видео 1080P 60FPS: Delivers crisp, clear Full HD video at 60 frames per second for smooth motion.
- 11-кратный оптический зум: Allows for detailed close-ups of subjects from a distance without loss of quality.
- 1/2.8-inch CMOS Sensor: High-quality sensor with 2.38 megapixels for excellent image capture.
- Smooth Pan/Tilt Movement: Horizontal rotation of ±175° and vertical rotation of ±90° for comprehensive room coverage.
- Широкое поле View: Captures a broad area, ensuring all participants are visible.
3.2 Порты и соединения
The camera offers multiple interfaces for flexible integration into your existing setup:
- DC-12В: Входная мощность.
- RS485 и RS232: Control ports for advanced PTZ control via serial communication.
- USB-C: Video output for direct connection to computers.
- HDMI: Вывод видеосигнала высокой четкости.
4. Настройка
Follow these steps to set up your Tenveo VLoop PTZ Camera:
- Монтаж: Choose an appropriate installation method (desktop, monitor, tripod, wall, or ceiling). Use the provided wall mount stand and screws if mounting to a wall or ceiling. Ensure the camera is securely positioned.
- Подключение питания: Connect the DC12V power adapter to the camera's DC-12V port and plug it into a power outlet.
- Видеовыход: Connect the camera to your display or capture device using either the USB-C cable (for direct computer connection) or an HDMI cable.
- Подключение управления (опционально): For advanced control, connect an RS232 or RS485 cable to a compatible control device (e.g., serial joystick).
5. Инструкция по эксплуатации
Control your camera's movements and settings using the IR remote control or serial communication.
5.1 PTZ-управление
Use the directional buttons on the IR remote control to pan (horizontal), tilt (vertical), and zoom the camera. The camera supports ±175° pan and ±90° tilt rotation.
5.2 Пресеты
The camera supports up to 10 presets via the IR remote control and up to 255 presets via RS232/RS485. Presets allow you to quickly recall specific camera positions and zoom levels.
- Setting a Preset: Position the camera to your desired view, then press the 'PRESET' button followed by a number (1-10) on the remote.
- Вызов предустановки: Нажмите нужную цифру (1-10) на пульте дистанционного управления.
5.3 Экранное меню
Access the On-Screen Display (OSD) menu to adjust various camera settings:
- Контакт: Auto/Manual exposure, backlight compensation.
- Цвет: Brightness, contrast, hue, saturation, sharpness, white balance mode.
- Изображение: Digital noise reduction (2D & 3D NR).
- П/Т/З: Pan/Tilt/Zoom settings.
- Коммуникация: Protocol, baud rate, RC address.
- Информация: Camera firmware and version details.
- Сброс настроек: Сбросить все настройки до заводских.
- Язык: Выберите язык меню.
6. Связь
The VL11H camera offers flexible video output options:
- USB3.0: Connect directly to a computer for video capture. Recommended effective distance is up to 15m (49.21ft).
- HDMI: Connect to displays, video switchers, or capture cards. Recommended effective distance is up to 30m (98.42ft).
- Одновременный вывод: The camera can output video up to 1080p@60fps via both USB3.0 and HDMI simultaneously.
7. Совместимость
The Tenveo VLoop PTZ Camera VL11H is designed for broad compatibility with popular video conferencing software and operating systems:
- Программное обеспечение: Compatible with Zoom, YouTube, Facebook Messenger, Teams, Facetime, Google Hangout, OBS, Google Meet, and other popular video/meeting software.
- Операционные системы: Supports Windows 7/8.1/10, Mac 10.10 and above, Linux, and Android.
8. Методы установки
The VL11H camera offers versatile installation options to suit various environments:
- Desktop: Поместите камеру на ровную поверхность.
- Монитор: Mount on top of a monitor using a compatible bracket (not included).
- Штатив: Attach to a standard tripod using the 1/4-inch screw hole at the bottom.
- Настенное крепление: Use the provided wall mount stand to secure the camera to a wall.
- Потолочное крепление: Use the provided wall mount stand to secure the camera to the ceiling.
9. Техническое обслуживание
To ensure the longevity and optimal performance of your camera, please follow these maintenance guidelines:
- Уборка: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and solution specifically designed for optical lenses.
- Среда: This product is designed for indoor use only. Avoid exposing the camera to extreme temperatures, humidity, dust, or direct sunlight.
- Умение обращаться: Обращайтесь с камерой осторожно. Избегайте падений и сильных вибраций.
- Аудио: Please note that this camera does not have a built-in microphone. An external microphone is required for audio capture.
10. Поиск Неисправностей
If you encounter any issues with your Tenveo VLoop PTZ Camera VL11H, please refer to the following common solutions or contact customer support.
| Проблема | Возможная причина | Решение |
|---|---|---|
| Нет видео выхода | Ненадежное кабельное соединение, неправильный выбор входа на дисплее, проблемы с питанием. | Check all cable connections (USB, HDMI, power). Ensure the display is set to the correct input source. Verify the power adapter is functioning. |
| Camera not responding to remote | Remote batteries low, obstruction, incorrect remote address. | Replace remote batteries. Ensure no obstructions between remote and camera. Check camera's communication settings in OSD menu. |
| Изображение размытое/не в фокусе | Auto-focus issue, dirty lens. | Try manual focus adjustment via OSD menu. Clean the camera lens. |
If the issue persists, please contact Tenveo customer support for further assistance. You can expect a response within 24 hours.
11. Технические характеристики
| Особенность | Спецификация |
|---|---|
| Бренд | Тенвео |
| Номер модели | VL11H |
| Оптический зум | 11x |
| Разрешение видеозахвата | 1080p @ 60 кадров в секунду |
| Технология фотодатчика | CMOS (1/2.8 inch, 2.38 Megapixels) |
| Панорамирование/наклон поворота | Панорамирование: ±175°, наклон: ±90° |
| Фокусное расстояние (широкоугольная сторона) | 3.9 мм |
| Фокусное расстояние (со стороны телеобъектива) | 46.8 мм |
| Aperture (Wide Side) | f/2.8 |
| Конфигурация объектива | Зум, макросъемка, широкоугольный режим |
| Технология связи | HDMI, USB, инфракрасный (ИК) |
| Формат сжатия видео | H.264, H.265, MJPG, YUY2 |
| Операционные системы | Windows, MacOS, Android, Linux (requires UVC support) |
| Рабочая температура | от 10°С до 50°С |
| Размеры (Ш×В×Г) | 171.8 x 192.0 x 171.1 mm (before packing) |
| Вес нетто | 1200 г |
12. Гарантия и поддержка
Tenveo is committed to providing high-quality products and excellent customer service.
- Политика возврата: 30-дневная политика возврата без объяснения причин.
- Гарантия: Гарантия производителя — 3 год.
- Поддерживать: Lifetime maintenance and technical support. For any inquiries, please contact us. We guarantee a response within 24 hours.
