HighPoint RR3720C

Руководство пользователя HighPoint RocketRAID 3720C

8-Port 12Gb/s PCIe 3.0 x8 SAS/SATA RAID Controller

1. Введение

The HighPoint RocketRAID 3720C is an advanced 8-port 12Gb/s SAS/SATA RAID controller designed to provide professional-grade storage solutions. This controller leverages HighPoint's extensive experience in RAID and storage technology, offering robust performance and data protection for various applications. It supports a wide range of RAID configurations, including RAID 0, 1, 5, 6, 1/0, 5/0, and JBOD, accommodating up to 8 SAS or SATA hard drives or SSDs.

This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your RocketRAID 3720C controller, ensuring optimal performance and longevity.

2. Продукт закончилсяview

The RocketRAID 3720C controller is engineered for high-performance storage environments, featuring a PCIe 3.0 x8 host interface and eight 12Gb/s SAS/SATA ports. Its flexible design allows for diverse storage configurations, compatible with both SAS and SATA drives.

Основные характеристики:

  • PCIe 3.0 x8 Host Interface: Ensures high-speed data transfer between the controller and the host system.
  • 8x 12Gb/s SAS/SATA Ports: Provides connectivity for up to eight SAS or SATA storage devices, supporting both 12Gb/s SAS and 6Gb/s SATA speeds.
  • Flexible SAS + SATA Storage Configurations: Allows for the creation of RAID arrays using a mix of SAS and SATA hard drives or SSDs.
  • Широкая поддержка операционных систем: Совместимость с операционными системами Windows, macOS и Linux.
  • Comprehensive RAID Levels: Supports RAID 0 (Striping), 1 (Mirroring), 5 (Parity), 6 (Dual Parity), 1/0 (Mirrored Striping), 5/0 (Striped Parity), JBOD (Just a Bunch Of Disks), and Single Disk configurations.

Содержимое упаковки:

После вскрытия упаковки убедитесь в наличии всех компонентов:

HighPoint RocketRAID 3720C package contents including the RAID controller card, a low profile bracket, and a quick installation guide.

Figure 2.1: HighPoint RocketRAID 3720C Package Contents. This image displays the RocketRAID 3720C controller card, a separate low profile bracket for smaller chassis, and the Quick Installation Guide.

  • HighPoint RocketRAID 3720C Controller Card
  • Низкий Profile Кронштейн
  • Краткое руководство по установке

If any items are missing or damaged, please contact HighPoint customer support immediately.

Controller Card Layout:

Нисходящий view of the HighPoint RocketRAID 3720C RAID controller card with a large heatsink covering the main chip and two SAS/SATA ports on the right.

Рисунок 2.2: Вверху View of RocketRAID 3720C Controller. This image shows the top of the controller card, highlighting the large heatsink for thermal management and the two SFF-8643 (Mini-SAS HD) connectors for SAS/SATA drives.

Угловой view of the HighPoint RocketRAID 3720C RAID controller card, showing the PCIe connector, heatsink, and SAS/SATA ports.

Рисунок 2.3: Наклонный View of RocketRAID 3720C Controller. This perspective provides a clearer view of the PCIe 3.0 x8 interface, the heatsink, and the two Mini-SAS HD ports, each supporting four SAS/SATA drives.

The controller features a large passive heatsink for efficient heat dissipation, ensuring stable operation. The two Mini-SAS HD (SFF-8643) connectors provide the 8 SAS/SATA ports.

3. Настройка и установка

Before installing the RocketRAID 3720C controller, ensure your system meets the minimum requirements and is powered off.

Системные требования:

  • Available PCIe 3.0 x8 or x16 slot
  • Compatible operating system (Windows, macOS, Linux)
  • Достаточный источник питания
  • SAS or SATA hard drives/SSDs
  • Mini-SAS HD to SAS/SATA breakout cables (not included)

Этапы установки:

  1. Система отключения питания: Полностью выключите компьютер и отсоедините шнур питания.
  2. Открытый корпус: Remove the computer case side panel to access the motherboard.
  3. Найдите слот PCIe: Identify an available PCIe 3.0 x8 or x16 slot on your motherboard.
  4. Установить контроллер: Carefully insert the RocketRAID 3720C controller into the chosen PCIe slot, ensuring it is fully seated. Secure the card with the chassis screw or retention clip.
  5. Подключение накопителей: Connect your SAS or SATA drives to the controller's Mini-SAS HD ports using appropriate breakout cables. Each Mini-SAS HD port supports up to four drives.
  6. Закрытое шасси: Установите на место боковую панель корпуса компьютера и подключите шнур питания.
  7. Включение системы: Загрузите компьютер.
  8. Установка драйвера:
    • Windows/Linux: Download the latest drivers from the HighPoint webсайт и следуйте инструкциям по установке.
    • macOS (Intel): Drivers are often embedded in macOS 10.12x and later. For newer macOS versions or M1/M2 platforms, download drivers from the official HighPoint webсайт.

4. Operating the RocketRAID 3720C

After successful installation and driver setup, you can configure and manage your RAID arrays using HighPoint's management tools.

Конфигурация RAID:

The RocketRAID 3720C supports various RAID levels to meet different performance and data protection needs:

  • RAID 0 (чередование): Maximizes performance by striping data across multiple drives. No data redundancy.
  • RAID 1 (Зеркалирование): Provides data redundancy by mirroring data across two drives. Excellent for critical data.
  • RAID 5 (Parity): Balances performance and redundancy. Requires at least three drives.
  • RAID 6 (Dual Parity): Offers enhanced data protection with two parity blocks. Can withstand two drive failures. Requires at least four drives.
  • RAID 1/0 (RAID 10): Combines striping and mirroring for both performance and redundancy. Requires at least four drives.
  • RAID 5/0 (RAID 50): Combines RAID 5 and RAID 0 for improved performance over RAID 5 with redundancy. Requires at least six drives.
  • JBOD (Just a Bunch Of Disks — Просто набор дисков): Presents individual drives to the operating system without RAID functionality.
  • Single Disk: Allows individual drives to be used independently.

Интерфейсы управления:

HighPoint provides multiple interfaces for managing your RocketRAID 3720C controller and RAID arrays:

  • BIOS Level Menus: Accessible during system boot, allowing for basic RAID array creation and management before the operating system loads.
  • Web-based Management Interface (Webграфический интерфейс): Интуитивно понятный графический пользовательский интерфейс, доступный через web browser. Ideal for most users, offering comprehensive monitoring and configuration options.
  • Интерфейс командной строки (CLI): A powerful text-based interface for advanced users and system administrators, enabling scripting and automated management tasks.

Refer to the HighPoint website or the Quick Installation Guide for detailed instructions on using each management interface to create, expand, or manage your RAID volumes.

5. Техническое обслуживание

Regular maintenance helps ensure the longevity and reliability of your RocketRAID 3720C controller and the data stored on your RAID arrays.

  • Обновления прошивки: Periodically check the HighPoint website for the latest firmware updates. Firmware updates can improve performance, add features, and resolve known issues.
  • Обновления драйверов: Keep your controller drivers updated to ensure compatibility with the latest operating system versions and to benefit from performance enhancements.
  • RAID Verification: Utilize the management software to schedule regular RAID verification sessions. This process checks the integrity of your RAID array and can detect potential issues before they lead to data loss.
  • Экологический контроль: Ensure your system operates within recommended temperature and humidity ranges. Proper airflow within the chassis is crucial for the passive heatsink on the controller.
  • Резервное копирование данных: While RAID provides data redundancy, it is not a substitute for regular data backups. Always maintain external backups of critical data.

6. Поиск Неисправностей

This section addresses common issues you might encounter with your RocketRAID 3720C controller.

Распространенные проблемы и решения:

ПроблемаВозможная причинаРешение
Controller not detected by system.
  • Not properly seated in PCIe slot.
  • Неисправен слот PCIe.
  • Outdated motherboard BIOS.
  • Reseat the controller card firmly in the PCIe slot.
  • Попробуйте другой слот PCIe.
  • Обновите BIOS вашей материнской платы до последней версии.
Контроллер не обнаруживает приводы.
  • Loose or faulty SAS/SATA cables.
  • Приводы не получают питания.
  • Incompatible drives.
  • Check all cable connections. Try new cables.
  • Ensure drives are receiving power.
  • Verify drive compatibility with the controller.
RAID-массив вышел из строя или поврежден.
  • Сбой привода.
  • Unexpected power loss.
  • Identify and replace the failed drive(s).
  • Initiate a RAID rebuild process via the management interface.
  • Ensure stable power supply (consider a UPS).
Плохая производительность.
  • Outdated drivers/firmware.
  • Incorrect RAID level for workload.
  • Перегрев.
  • Обновите драйверы и прошивку.
  • Ensure proper cooling and airflow within the chassis.
  • Consider reconfiguring to a more suitable RAID level if possible (requires data backup and recreation).

If you encounter issues not listed here or require further assistance, please contact HighPoint Technical Support.

7. Технические характеристики

ОсобенностьДеталь
БрендHighPoint
РядRocketRAID 3720C
Номер моделиRR3720C
Host InterfacePCIe 3.0 x8
Порты8x 12Gb/s SAS/SATA (via 2x Mini-SAS HD SFF-8643 connectors)
Поддерживаемые уровни RAIDRAID 0, 1, 5, 6, 1/0, 5/0, JBOD, Single Disk
Совместимые устройстваDesktop, Laptop (with compatible PCIe slot)
Поддержка операционной системыmacOS (10.9 - Monterey 12.x), Windows (7 & later, Server 2008 & later, Hyper-V - 64-bit only), Linux (RedHat/Ubuntu/Fedora, Arch Linux kernel 5.17.5+)
Вес товара9.9 унций (приблизительно 280 граммов)
Размеры упаковки8.03 x 6.97 x 1.34 дюйма (прибл. 20.4 x 17.7 x 3.4 см)
ПроизводительHighPoint Technologies, Inc.
Страна происхожденияКитай

8. Гарантия и поддержка

HighPoint Technologies provides technical support and warranty services for the RocketRAID 3720C controller.

Техническая поддержка:

For technical assistance, driver downloads, firmware updates, and detailed product documentation, please visit the official HighPoint Technologies webсайт. website typically offers a knowledge base, FAQs, and contact information for their support team.

HighPoint Official Webсайт: www.highpoint-tech.com

Информация о гарантии:

HighPoint products are typically covered by a limited warranty. The specific terms and duration of the warranty may vary by region and product. Please refer to the warranty card included with your product or the warranty section on the HighPoint website for detailed information regarding warranty coverage, limitations, and the return merchandise authorization (RMA) process.

Сохраните чек о покупке для предъявления гарантийных претензий.

© 2024 HighPoint Technologies, Inc. All rights reserved.

Product specifications and information are subject to change without notice.

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