Джабра 860-09

Jabra Link 860 Audio Processor Instruction Manual

Модель: 860-09

Введение

The Jabra Link 860 is an advanced audio processor designed to optimize voice quality and enhance call clarity for headset users. This device facilitates seamless switching between desk phone and softphone calls with a single button press, making it an ideal solution for contact centers and open office environments. It helps reduce audio fatigue and stress, providing a more comfortable communication experience.

Что в коробке?

  • Jabra Link 860 Audio Processor Unit
  • Necessary accessories (cables for connection)
  • Заявление о гарантии
Jabra Link 860 Audio Processor with included cables

Image: The Jabra Link 860 audio processor unit shown with its coiled headset cable, a USB cable, and an RJ9/RJ10 phone cable.

Продукт болееview

The Jabra Link 860 features intuitive controls for managing calls and audio settings. Key components include:

  • Call Control Buttons: Buttons to switch between desk phone and softphone.
  • Регулятор громкости: A slider or buttons to adjust audio volume.
  • Кнопка выключения звука: A dedicated button to mute the microphone.
  • Порт гарнитуры: Connection for your Jabra headset.
  • Desk Phone Port: Connection to your desk phone.
  • USB-порт: Connection to your computer for softphone calls.
  • Supervisor Port: Allows a supervisor to join calls for assistance or training.
Крупный план view of Jabra Link 860 controls

Image: A close-up of the Jabra Link 860 unit, highlighting the desk phone and computer call switch buttons, the volume slider, and the microphone mute button.

Настраивать

  1. Подключить гарнитуру: Plug your Jabra headset into the designated headset port on the Jabra Link 860.
  2. Подключиться к настольному телефону:
    • Disconnect your desk phone's handset from its base.
    • Connect the desk phone cable from the Jabra Link 860 to the handset port on your desk phone.
    • Connect your desk phone's handset to the handset port on the Jabra Link 860.
  3. Connect to Computer (Softphone): Plug the USB cable from the Jabra Link 860 into an available USB port on your computer. The device should be automatically recognized.
  4. Включение питания: Ensure all connections are secure. The device is typically powered via USB or the desk phone connection.

Примечание: For optimal performance with softphones, ensure your computer's audio settings recognize the Jabra Link 860 as the default audio device for both playback and recording.

Инструкция по эксплуатации

  • Switching Between Desk Phone and Softphone: Use the dedicated switch buttons on the unit to toggle between your desk phone and computer (softphone) audio sources.
  • Регулировка громкости: Use the volume slider or buttons to increase or decrease the listening volume in your headset.
  • Отключение микрофона: Press the mute button to temporarily disable your microphone. Press it again to unmute. An indicator light may show the mute status.
  • Ответ / завершение звонка: For desk phone calls, lift the handset or press the headset button on your phone. For softphone calls, manage calls directly through your softphone application.
  • Supervisor Port: If enabled, a supervisor can connect their headset to the supervisor port for call monitoring or assistance.

Обслуживание

  • Уборка: Use a soft, dry cloth to clean the unit. Avoid using liquids or abrasive cleaners.
  • Хранилище: Храните устройство в прохладном, сухом месте, вдали от прямых солнечных лучей и экстремальных температур.
  • Управление кабелями: Ensure cables are not tangled or strained to prevent damage.

Поиск неисправностей

ПроблемаРешение
Нет звука в гарнитуре.
  • Ensure the headset is securely plugged into the Jabra Link 860.
  • Verify the correct source (desk phone or softphone) is selected on the Link 860.
  • Check volume levels on both the Link 860 and your connected device (phone/computer).
  • Confirm the headset is compatible with Jabra Link 860.
Микрофон не работает.
  • Check if the mute button on the Link 860 is active.
  • Ensure the headset microphone is positioned correctly.
  • For softphone calls, verify the Jabra Link 860 is selected as the default microphone in your computer's sound settings.
Cannot switch between desk phone and softphone.
  • Ensure both the desk phone and computer are properly connected to the Link 860.
  • Check the physical switch on the unit for proper engagement.
Плохое качество звука.
  • Проверьте надежность всех кабельных соединений.
  • Adjust the audio settings on your desk phone or computer.
  • Убедитесь в отсутствии помех от других электронных устройств.

Технические характеристики

ОсобенностьДеталь
БрендДжабра
Номер модели860-09
Название моделиССЫЛКА 860 Ampпожизненнее
ЦветЧерный
МатериалПластик
Вес товара0.4 фунта
Технология связиWired (USB, RJ)
Совместимые устройстваUniversal (Most Cellphones & UC Devices)
Диапазон частот50 Гц - 7 кГц
Контроль шумаActive Noise Cancellation (for enhanced voice quality)
Тип управленияVolume Control, Mute, Call Switching

Гарантия и поддержка

The Jabra Link 860 Audio Processor comes with a Гарантия 1 год от производителя.

For technical support, troubleshooting assistance, or warranty claims, please visit the official Jabra support website or contact their customer service. You can find more information and resources at www.jabra.com/support.

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